Shipping policy
Thank you for shopping with Alpha Eco. We aim to make ordering your everyday essentials simple and convenient.
Free Shipping Across the United States
Alpha Eco offers free standard shipping on all orders delivered within the United States, with no minimum purchase required.
Order Processing and Delivery
Orders are prepared for shipment after payment confirmation. Processing and delivery times may vary depending on the destination, carrier operations, holidays, and other circumstances.
Where available, estimated delivery information will be provided during checkout or in your shipping confirmation.
Order Tracking
Once your order has shipped, we will provide tracking information when available. Tracking updates may take some time to appear in the carrier's system.
Incorrect Shipping Information
Please check your shipping address carefully before completing your purchase. If you notice an error, contact us as soon as possible. We cannot guarantee address changes once an order has been processed or shipped.
Delayed, Lost, or Damaged Orders
If your package is delayed, arrives damaged, or appears to be lost, please contact our support team with your order number and relevant details. We will review the issue and help determine the appropriate next steps.
Contact Us
Email: support@healthier-gels.com
Phone: +1 903-582-3788